{"id":1904,"date":"2017-09-27T15:46:13","date_gmt":"2017-09-27T08:46:13","guid":{"rendered":"http:\/\/jjhcsj.com\/?page_id=1904"},"modified":"2021-02-25T11:01:54","modified_gmt":"2021-02-25T04:01:54","slug":"quan-tri-khach-san","status":"publish","type":"page","link":"https:\/\/jjhcsj.com\/quan-tri-khach-san\/","title":{"rendered":"QU\u1ea2N TR\u1eca KH\u00c1CH S\u1ea0N"},"content":{"rendered":"

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QU\u1ea2N TR\u1eca KH\u00c1CH S\u1ea0N<\/h2><\/div><\/div>[vc_column_text]<\/p>\n

Qu\u1ea3n tr\u1ecb Kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 qu\u00e1 tr\u00ecnh t\u1ed5 ch\u1ee9c, qu\u1ea3n l\u00fd t\u1ea5t c\u1ea3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a kh\u00e1ch s\u1ea1n m\u1ed9t c\u00e1ch khoa h\u1ecdc v\u00e0 hi\u1ec7u qu\u1ea3. Qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n ph\u1ea3i \u0111\u1eb7t ra c\u00e1c quy t\u1eafc trong qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd t\u1eebng b\u1ed9 ph\u1eadn li\u00ean quan \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng chung c\u1ee7a kh\u00e1ch s\u1ea1n. Theo h\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n sinh vi\u00ean \u0111\u01b0\u1ee3c ti\u1ebfp nh\u1eadn c\u00e1c ki\u1ebfn th\u1ee9c n\u1ec1n t\u1ea3ng c\u1ee7a ng\u00e0nh, ngo\u00e0i ra sinh vi\u00ean c\u00f2n \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o c\u00e1c nghi\u1ec7p v\u1ee5 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n, k\u1ef9 n\u0103ng t\u00e1c nghi\u1ec7p, k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng, qu\u1ea3n l\u00fd ti\u1ec1n s\u1ea3nh, qu\u1ea3n l\u00fd \u1ea9m th\u1ef1c, qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1, qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh, qu\u1ea3n l\u00fd marketing… v\u00e0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p v\u1eadn d\u1ee5ng ngh\u1ec7 thu\u1eadt \u1ee9ng x\u1eed v\u00e0o trong ho\u1ea1t \u0111\u1ed9ng th\u1ef1c ti\u1ec5n ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c quy tr\u00ecnh l\u00e0m vi\u1ec7c. Sinh vi\u00ean \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o ngo\u1ea1i ng\u1eef, r\u00e8n luy\u1ec7n c\u00e1c k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd, k\u1ef9 n\u0103ng giao ti\u1ebfp trong x\u00e3 h\u1ed9i v\u00e0 trong kinh doanh, k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m, gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. \u0110\u01b0\u1ee3c tham gia v\u00e0o c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh th\u1ef1c t\u1eadp, ki\u1ebfn t\u1eadp t\u1ea1i c\u00e1c kh\u00e1ch s\u1ea1n \u0111\u1eb3ng c\u1ea5p qu\u1ed1c t\u1ebf t\u1ea1i B\u00e0 R\u1ecba \u2013 V\u0169ng T\u00e0u v\u00e0 trong khu v\u1ef1c gi\u00fap c\u00e1c b\u1ea1n l\u00e0m quen v\u1edbi m\u00f4i tr\u01b0\u1eddng th\u1ef1c t\u1ebf.<\/p>\n

\u0110\u1ec3 th\u00e0nh c\u00f4ng v\u1edbi ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n b\u1ea1n c\u1ea7n c\u00f3 c\u00e1c t\u1ed1 ch\u1ea5t sau\u00a0: t\u1ef1 tin, n\u0103ng \u0111\u1ed9ng, nh\u1ea1y b\u00e9n, giao ti\u1ebfp t\u1ed1t, nhi\u1ec7t t\u00ecnh. C\u00f3 n\u0103ng khi\u1ebfu t\u1ed5 ch\u1ee9c, qu\u1ea3n l\u00fd v\u00e0 s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c. Vi\u1ec7c x\u00e1c \u0111\u1ecbnh nh\u1eefng t\u1ed1 ch\u1ea5t c\u1ea7n c\u00f3 c\u1ee7a ng\u01b0\u1eddi h\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 m\u1ed9t b\u01b0\u1edbc quan tr\u1ecdng \u0111\u1ec3 l\u1ef1a ch\u1ecdn ng\u00e0nh ngh\u1ec1, c\u00f3 h\u01b0\u1edbng \u0111i ph\u00f9 h\u1ee3p cho b\u1ea3n th\u00e2n. Qua \u0111\u00f3 b\u1ea1n c\u00f3 s\u1ef1 chu\u1ea9n b\u1ecb th\u1eadt t\u1ed1t nh\u1eb1m ho\u00e0n thi\u1ec7n c\u00e1c k\u1ef9 n\u0103ng \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t nh\u00e0 Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n chuy\u00ean nghi\u1ec7p.<\/p>\n

T\u1ed1t nghi\u1ec7p ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n b\u1ea1n s\u1ebd d\u1ec5 d\u00e0ng l\u1ef1a ch\u1ecdn v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c v\u1edbi m\u1ee9c l\u01b0\u01a1ng theo \u00fd mu\u1ed1n nh\u01b0 chuy\u00ean vi\u00ean kinh doanh, ph\u00e1t tri\u1ec3n c\u00e1c d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n, t\u1ed5 tr\u01b0\u1edfng b\u1ed9 ph\u1eadn, qu\u1ea3n l\u00fd b\u1ed9 ph\u1eadn l\u1eadp k\u1ebf ho\u1ea1ch, \u0111i\u1ec1u ph\u1ed1i nh\u00e2n s\u1ef1 t\u1ea1i c\u00e1c b\u1ed9 ph\u1eadn nh\u01b0 L\u1ec5 t\u00e2n, Bu\u1ed3ng ph\u00f2ng, nh\u00e0 h\u00e0ng, h\u00e0nh ch\u00ednh…<\/p>\n

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